Birmingham: 0121 521 0200
Shropshire: 01952 583 504
Staffordshire: 01782 580 858
Direct Copiers Service are specialists at repairing printers. With over 30 years experience we can offer a excellent service with a 98% first time fix rate. With an average response time of less than four working hours and a large parts stock we can get your photocopier back in operation with the minimum amount of disruption to your company.
Where we are unable to find fault with you device, or are unable to repair it, our No Fix - No Fee policy means that there are no call-out fees or charges to pay, except in the following situations:
If we've diagnosed a fault with your device and can provide a solution that you choose not to accept, you may be asked to pay a diagnostic fee of £35.
Where it has been previously agreed for Direct Copiers Service to supply you with a new device that you have agreed to purchase from us, you will be invoiced those items separately.
In the case of a particularly complex fault, where it has been previously agreed that a minimum charge will apply for Direct Copiers Service to inspect the fault, you will be invoiced for that agreed minimum charge.