Direct Copiers Service are specialists at repairing printers. With over 30 years experience we can offer a excellent service with a 93% first time fix rate. With an average response time of less than four working hours and a large parts stock we can get your printer back in operation with the minimum amount of disruption to your company.
NO FIX - NO FEE
Our Services Include:
- Printer Repair
- Printer Service
- Printer Toner
- Printer Consumables
- Printer Hire
- Printer Sales
- Printer Service Agreements
No Fix No Fee Policy
Where we are unable to find fault with you device, or are unable to repair it, our No Fix - No Fee policy means that there are no call-out fees or charges to pay, except in the following situations:
If we've diagnosed a fault with your device and can provide a solution that you choose not to accept, you may be asked to pay a diagnostic fee of £35.
Where it has been previously agreed for Direct Copiers Service to supply you with a new device that you have agreed to purchase from us, you will be invoiced those items separately.
In the case of a particularly complex fault, where it has been previously agreed that a minimum charge will apply for Direct Copiers Service to inspect the fault, you will be invoiced for that agreed minimum charge.