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Printer Repairs

Direct Copiers Service are specialists at repairing printers. With over 30 years experience we can offer a excellent service with a 93% first time fix rate. With an average response time of less than four working hours and a large parts stock we can get your printer back in operation with the minimum amount of disruption to your company.

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NO FIX - NO FEE

Our Services Include:

  • Printer Repair
  • Printer Service
  • Printer Toner
  • Printer Consumables
  • Printer Hire
  • Printer Sales
  • Printer Service Agreements

No Fix No Fee Policy

Where we are unable to find fault with you device, or are unable to repair it, our No Fix - No Fee policy means that there are no call-out fees or charges to pay, except in the following situations:

If we've diagnosed a fault with your device and can provide a solution that you choose not to accept, you may be asked to pay a diagnostic fee of £35.

Where it has been previously agreed for Direct Copiers Service to supply you with a new device that you have agreed to purchase from us, you will be invoiced those items separately.

In the case of a particularly complex fault, where it has been previously agreed that a minimum charge will apply for Direct Copiers Service to inspect the fault, you will be invoiced for that agreed minimum charge.